Capital One Travel — Powered by Hopper
Company: Hopper
Role: Principal Product Designer
Timeline: November 2020 - August 2025
Overview:
When I joined Hopper in November 2020 as a senior individual contributor, I was tasked with leading the end-to-end design of a unique travel booking experience in partnership with Capital One. Working in close collaboration with my cross functional team, we designed and built the all new Capital One Travel product from 0-1 and launched to millions of cardholders across the U.S. in Fall 2021.
Post launch, I focused on driving meaningful business impact by leading Product Design for all core marketplace based features and growth initiatives. This includes new feature development, existing feature optimization, activation, retention and conversion.
As the sole Product Designer responsible for delivering these end-to-end experiences, my ownership covered the entire purchase funnel across web and mobile for all travel categories, from searching and shopping and all the way to checkout.
Further details about this project are confidential.
